PRIVACY POLICY
Last updated July 20, 2025
This Privacy Notice for ADVR LLC ("we," "us," or "our"), describes how
and why we might access, collect, store, use, and/or share ("process")
your personal information when you use our services ("Services"),
including when you:
Visit our website at http://www.useadvr.com or any website of ours
that links to this Privacy Notice
Download and use our mobile application (ADVR), or any other
application of ours that links to this Privacy Notice
Engage with us in other related ways, including any sales,
marketing, or events
Questions or concerns? Reading this Privacy Notice will help you
understand your privacy rights and choices. We are responsible for making
decisions about how your personal information is processed. If you do not
agree with our policies and practices, please do not use our Services. If
you still have any questions or concerns, please contact us at
support@useadvr.com.
SUMMARY OF KEY POINTS
This summary provides key points from our Privacy Notice,
What personal information do we process? When you visit, use, or
navigate our Services, we may process personal information depending on
how you interact with us and the Services, the choices you make, and the
products and features you use.
Do we process any sensitive personal information? Some of the
information may be considered "special" or "sensitive" in certain
jurisdictions, for example your racial or ethnic origins, sexual orientation,
and religious beliefs. We do not process sensitive personal information.
Do we collect any information from third parties? We do not collect any
information from third parties.
How do we process your information? We process your information to
provide, improve, and administer our Services, communicate with you, for
security and fraud prevention, and to comply with law. We may alsoprocess your information for other purposes with your consent. We process
your information only when we have a valid legal reason to do so. Learn
more about how we process your information.
In what situations and with which parties do we share personal
information? We may share information in specific situations and with
specific third parties. Learn more about when and with whom we share
your personal information.
What are your rights? Depending on where you are located
geographically, the applicable privacy law may mean you have certain
rights regarding your personal information. Learn more about your privacy
http://www.useadvr.com
rights.
How do you exercise your rights? The easiest way to exercise your
rights is by visiting support@useadvr.com, or by contacting us. We will
consider and act upon any request in accordance with applicable data
protection laws.
Want to learn more about what we do with any information we
collect? Review the Privacy Notice in full.TABLE OF CONTENTS
1. WHAT INFORMATION DO WE COLLECT?
2. HOW DO WE PROCESS YOUR INFORMATION?
3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL
INFORMATION?
4. WHAT IS OUR STANCE ON THIRD-PARTY WEBSITES?
5. THIRD-PARTY LOGIN DATA?
6. HOW LONG DO WE KEEP YOUR INFORMATION?
7. DO WE COLLECT INFORMATION FROM MINORS?
8. WHAT ARE YOUR PRIVACY RIGHTS?
9. CONTROLS FOR DO-NOT-TRACK FEATURES
10. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY
RIGHTS?
11. DO WE MAKE UPDATES TO THIS NOTICE?
12. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
13. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE
COLLECT FROM YOU?
1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
In Short: We collect personal information that you provide to us.
We collect personal information that you voluntarily provide to us when you
register on the Services, express an interest in obtaining information about
us or our products and Services, when you participate in activities on the
Services, or otherwise when you contact us.
Personal Information Provided by You. The personal information that we
collect depends on the context of your interactions with us and the
Services, the choices you make, and the products and features you use. The
personal information we collect may include the following:
names
email addresses
mailing addresses
usernames
passwords
contact preferences
phone numbersjob titles
contact or authentication data
Sensitive Information. We do not process sensitive information.
Payment Data. We may collect data necessary to process your payment if
you choose to make purchases, such as your payment instrument number,
and the security code associated with your payment instrument. All
payment data is handled and stored by Stripe. You may find their privacy
notice link(s) here: https://stripe.com/privacy.
Third-Party Login Data. We may provide you with the option to register or
sign in to our app using your existing third-party account credentials, such as
your Apple ID or Google account. If you choose to register or sign in this way,
we will collect certain information made available by the third-party provider,
such as your name, email address, and profile picture, in accordance with the
provider's privacy policy. For more details, please see the section titled "HOW
DO WE HANDLE THIRD-PARTY LOGINS?" below.
Application Data. If you use our application(s), we also may collect the
following information if you choose to provide us with access or permission:
Geolocation Information. We may request access or permission to
track location-based information from your mobile device, either
continuously or while you are using our mobile application(s), to
provide certain location-based services. If you wish to change our
access or permissions, you may do so in your device's settings.
Mobile Device Access. We may request access or permission to
certain features from your mobile device, including your mobile
device's camera, and other features. If you wish to change our
access or permissions, you may do so in your device's settings.
Mobile Device Data. We automatically collect device information
(such as your mobile device ID, model, and manufacturer), operating
system, version information and system configuration information,
device and application identification numbers, browser type and
version, hardware model Internet service provider and/or mobile
carrier, and Internet Protocol (IP) address (or proxy server). If you
are using our application(s), we may also collect information about
the phone network associated with your mobile device, your mobiledevice’s operating system or platform, the type of mobile device you
use, your mobile device’s unique device ID, and information about
the features of our application(s) you accessed.
Push Notifications. We may request to send you push notifications
regarding your account or certain features of the application(s). If
you wish to opt out from receiving these types of communications,
you may turn them off in your device's settings.
This information is primarily needed to maintain the security and operation
of our application(s), for troubleshooting, and for our internal analytics and
reporting purposes.
All personal information that you provide to us must be true, complete, and
accurate, and you must notify us of any changes to such personal
information.
Information automatically collected
In Short: Some information — such as your Internet Protocol (IP) address
and/or browser and device characteristics — is collected automatically
when you visit our Services.
We automatically collect certain information when you visit, use, or
navigate the Services. This information does not reveal your specific
identity (like your name or contact information) but may include device and
usage information, such as your IP address, browser and device
characteristics, operating system, language preferences, referring URLs,
device name, country, location, information about how and when you use
our Services, and other technical information. This information is primarily
needed to maintain the security and operation of our Services, and for our
internal analytics and reporting purposes.
The information we collect includes:
Log and Usage Data. Log and usage data is service-related,
diagnostic, usage, and performance information our servers
automatically collect when you access or use our Services and
which we record in log files. Depending on how you interact with us,
this log data may include your IP address, device information,
browser type, and settings and information about your activity in the
Services (such as the date/time stamps associated with your usage,
pages and files viewed, searches, and other actions you take such
as which features you use), device event information (such assystem activity, error reports (sometimes called "crash dumps"), and
hardware settings).
Device Data. We collect device data such as information about your
computer, phone, tablet, or other device you use to access the
Services. Depending on the device used, this device data may
include information such as your IP address (or proxy server), device
and application identification numbers, location, browser type,
hardware model, Internet service provider and/or mobile carrier,
operating system, and system configuration information.
Location Data. We collect location data such as information about
your device's location, which can be either precise or imprecise. How
much information we collect depends on the type and settings of the
device you use to access the Services. For example, we may use
GPS and other technologies to collect geolocation data that tells us
your current location (based on your IP address). You can opt out of
allowing us to collect this information either by refusing access to the
information or by disabling your Location setting on your device.
However, if you choose to opt out, you may not be able to use
certain aspects of the Services.
2. HOW DO WE PROCESS YOUR INFORMATION?
In Short: We process your information to provide, improve, and administer
our Services, communicate with you, for security and fraud prevention, and
to comply with law. We may also process your information for other
purposes with your consent.
We process your personal information for a variety of reasons,
depending on how you interact with our Services, including:
To facilitate account creation and authentication and otherwise
manage user accounts. We may process your information so you
can create and log in to your account, as well as keep your account
in working order.
To respond to user inquiries/offer support to users. We may
process your information to respond to your inquiries and solve any
potential issues you might have with the requested service.
To fulfill and manage your orders. We may process your
information to fulfill and manage your orders, payments, returns, andexchanges made through the Services.
To enable user-to-user communications. We may process your
information if you choose to use any of our offerings that allow for
communication with another user.
To request feedback. We may process your information when
necessary to request feedback and to contact you about your use of
our Services.
To send you marketing and promotional communications. We
may process the personal information you send to us for our
marketing purposes, if this is in accordance with your marketing
preferences. You can opt out of our marketing emails at any time.
For more information, see "WHAT ARE YOUR PRIVACY RIGHTS?"
below.
To deliver targeted advertising to you. We may process your
information to develop and display personalized content and
advertising tailored to your interests, location, and more.
To post testimonials. We post testimonials on our Services that
may contain personal information.
To protect our Services. We may process your information as part
of our efforts to keep our Services safe and secure, including fraud
monitoring and prevention.
To evaluate and improve our Services, products, marketing, and
your experience. We may process your information when we
believe it is necessary to identify usage trends, determine the
effectiveness of our promotional campaigns, and to evaluate and
improve our Services, products, marketing, and your experience.
To identify usage trends. We may process information about how
you use our Services to better understand how they are being used
so we can improve them.
To comply with our legal obligations. We may process your
information to comply with our legal obligations, respond to legal
requests, and exercise, establish, or defend our legal rights.
3. WHEN AND WITH WHOM DO WE SHARE YOUR
PERSONAL INFORMATION?
In Short: We may share information in specific situations described in this
section and/or with the following third parties.We may need to share your personal information in the following situations:
Business Transfers. We may share or transfer your information in
connection with, or during negotiations of, any merger, sale of
company assets, financing, or acquisition of all or a portion of our
business to another company.
Affiliates. We may share your information with our affiliates, in
which case we will require those affiliates to honor this Privacy
Notice. Affiliates include our parent company and any subsidiaries,
joint venture partners, or other companies that we control or that are
under common control with us.
Business Partners. We may share your information with our
business partners to offer you certain products, services, or
promotions.
4. WHAT IS OUR STANCE ON THIRD-PARTY
WEBSITES?
In Short: We are not responsible for the safety of any information that you
share with third parties that we may link to or who advertise on our
Services, but are not affiliated with, our Services.
The Services may link to third-party websites, online services, or mobile
applications and/or contain advertisements from third parties that are not
affiliated with us and which may link to other websites, services, or
applications. Accordingly, we do not make any guarantee regarding any
such third parties, and we will not be liable for any loss or damage caused
by the use of such third-party websites, services, or applications. The
inclusion of a link towards a third-party website, service, or application does
not imply an endorsement by us. We cannot guarantee the safety and
privacy of data you provide to any third-party websites. Any data collected
by third parties is not covered by this Privacy Notice. We are not
responsible for the content or privacy and security practices and policies of
any third parties, including other websites, services, or applications that
may be linked to or from the Services. You should review the policies of
such third parties and contact them directly to respond to your questions.
5. HOW DO WE HANDLE YOUR SOCIAL LOGINS?
In Short: If you choose to register or log in to our Services using a social
media account, we may have access to certain information about you.
Our Services offer you the ability to register and log in using your third-party social media account details (like your Facebook or X logins). Where
you choose to do this, we will receive certain profile information about you
from your social media provider. The profile information we receive may
vary depending on the social media provider concerned, but will often
include your name, email address, friends list, and profile picture, as well
as other information you choose to make public on such a social media
platform.
We will use the information we receive only for the purposes that are
described in this Privacy Notice or that are otherwise made clear to you on
the relevant Services. Please note that we do not control, and are not
responsible for, other uses of your personal information by your third-party
social media provider. We recommend that you review their privacy notice
to understand how they collect, use, and share your personal information,
and how you can set your privacy preferences on their sites and apps.
6. HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: We keep your information for as long as necessary to fulfill the
purposes outlined in this Privacy Notice unless otherwise required by law.
We will only keep your personal information for as long as it is necessary
for the purposes set out in this Privacy Notice, unless a longer retention
period is required or permitted by law (such as tax, accounting, or other
legal requirements). No purpose in this notice will require us keeping your
personal information for longer than .
When we have no ongoing legitimate business need to process your
personal information, we will either delete or anonymize such information,
or, if this is not possible (for example, because your personal information
has been stored in backup archives), then we will securely store your
personal information and isolate it from any further processing until deletion
is possible.
7. DO WE COLLECT INFORMATION FROM
MINORS?
In Short: We do not knowingly collect data from or market to children
under 18 years of age.
We do not knowingly collect, solicit data from, or market to children under
18 years of age, nor do we knowingly sell such personal information. By
using the Services, you represent that you are at least 18 or that you are
the parent or guardian of such a minor and consent to such minordependent’s use of the Services. If we learn that personal information from
users less than 18 years of age has been collected, we will deactivate the
account and take reasonable measures to promptly delete such data from
our records. If you become aware of any data we may have collected from
children under age 18, please contact us at support@useadvr.com.
8. WHAT ARE YOUR PRIVACY RIGHTS?
In Short: You may review, change, or terminate your account at any time,
depending on your country, province, or state of residence.
Withdrawing your consent: If we are relying on your consent to process
your personal information, which may be express and/or implied consent
depending on the applicable law, you have the right to withdraw your
consent at any time. You can withdraw your consent at any time by
contacting us by using the contact details provided in the section "HOW
CAN YOU CONTACT US ABOUT THIS NOTICE?" below.
However, please note that this will not affect the lawfulness of the
processing before its withdrawal nor, when applicable law allows, will it
affect the processing of your personal information conducted in reliance on
lawful processing grounds other than consent.
Opting out of marketing and promotional communications: You can
unsubscribe from our marketing and promotional communications at any
time by clicking on the unsubscribe link in the emails that we send, or by
contacting us using the details provided in the section "HOW CAN YOU
CONTACT US ABOUT THIS NOTICE?" below. You will then be removed
from the marketing lists. However, we may still communicate with you —
for example, to send you service-related messages that are necessary for
the administration and use of your account, to respond to service requests,
or for other non-marketing purposes.
Account Information
If you would at any time like to review or change the information in your
account or terminate your account, you can:
Log in to your account settings and update your user account.
Contact us using the contact information provided.
Upon your request to terminate your account, we will deactivate or delete
your account and information from our active databases. However, we may
retain some information in our files to prevent fraud, troubleshoot problems,
assist with any investigations, enforce our legal terms and/or comply withapplicable legal requirements.
If you have questions or comments about your privacy rights, you may
email us at support@useadvr.com.
9. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems and mobile
applications include a Do-Not-Track ("DNT") feature or setting you can
activate to signal your privacy preference not to have data about your
online browsing activities monitored and collected. At this stage, no uniform
technology standard for recognizing and implementing DNT signals has
been finalized. As such, we do not currently respond to DNT browser
signals or any other mechanism that automatically communicates your
choice not to be tracked online. If a standard for online tracking is adopted
that we must follow in the future, we will inform you about that practice in a
revised version of this Privacy Notice.
California law requires us to let you know how we respond to web browser
DNT signals. Because there currently is not an industry or legal standard
for recognizing or honoring DNT signals, we do not respond to them at this
time.
10. DO UNITED STATES RESIDENTS HAVE
SPECIFIC PRIVACY RIGHTS?
In Short: If you are a resident of California, Colorado, Connecticut,
Delaware, Florida, Indiana, Iowa, Kentucky, Maryland, Minnesota,
Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island,
Tennessee, Texas, Utah, or Virginia, you may have the right to request
access to and receive details about the personal information we maintain
about you and how we have processed it, correct inaccuracies, get a copy
of, or delete your personal information. You may also have the right to
withdraw your consent to our processing of your personal information.
These rights may be limited in some circumstances by applicable law. More
information is provided below.
Categories of Personal Information We Collect
The table below shows the categories of personal information we have
collected in the past twelve (12) months. The table includes illustrative
examples of each category and does not reflect the personal information
we collect from you. For a comprehensive inventory of all personal
information we process, please refer to the section "WHAT INFORMATIONDO WE COLLECT?"
Category Examples Collected
A. Identifiers
Contact details, such as real name,
alias, postal address, telephone or
mobile contact number, unique
personal identifier, online identifier,
Internet Protocol address, email
NO
address, and account name
B. Personal information
as defined in the
California Customer
Records statute
Name, contact information,
education, employment, employment
history, and financial information
NO
C. Protected
classification
characteristics under
state or federal law
Gender, age, date of birth, race and
ethnicity, national origin, marital
status, and other demographic data
NO
D. Commercial
information
Transaction information, purchase
history, financial details, and payment
information
NO
E. Biometric information Fingerprints and voiceprints NO
F. Internet or other
similar network activity
Browsing history, search history,online behavior, interest data, and
interactions with our and other
websites, applications, systems, and
advertisements
NO
G. Geolocation data Device location NO
H. Audio, electronic,
sensory, or similar
information
Images and audio, video or call
recordings created in connection with
our business activities
NO
I. Professional or
employment-related
information
Business contact details in order to
provide you our Services at a
business level or job title, work
history, and professional
qualifications if you apply for a job
with us
NO
J. Education Information Student records and directory
information
NO
K. Inferences drawn
from collected personal
information
Inferences drawn from any of the
collected personal information listed
above to create a profile or summary
about, for example, an individual’s
preferences and characteristics
NO
L. Sensitive personalInformation
NO
We may also collect other personal information outside of these categories
through instances where you interact with us in person, online, or by phone
or mail in the context of:
Receiving help through our customer support channels;
Participation in customer surveys or contests; and
Facilitation in the delivery of our Services and to respond to your
inquiries.
We will use and retain the collected personal information as needed to
provide the Services or for:
Category H - As long as the user has an account with us
Sources of Personal Information
Learn more about the sources of personal information we collect in "WHAT
INFORMATION DO WE COLLECT?"
How We Use and Share Personal Information
Learn more about how we use your personal information in the section,
"HOW DO WE PROCESS YOUR INFORMATION?"
Will your information be shared with anyone else?
We may disclose your personal information with our service providers
pursuant to a written contract between us and each service provider. Learn
more about how we disclose personal information to in the section, "WHEN
AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?"
We may use your personal information for our own business purposes,
such as for undertaking internal research for technological development
and demonstration. This is not considered to be "selling" of your personal
information.
We have not disclosed, sold, or shared any personal information to third
parties for a business or commercial purpose in the preceding twelve (12)
months. We will not sell or share personal information in the future
belonging to website visitors, users, and other consumers.
Your Rights
You have rights under certain US state data protection laws. However,
these rights are not absolute, and in certain cases, we may decline your
request as permitted by law. These rights include:
Right to know whether or not we are processing your personal dataRight to access your personal data
Right to correct inaccuracies in your personal data
Right to request the deletion of your personal data
Right to obtain a copy of the personal data you previously shared
with us
Right to non-discrimination for exercising your rights
Right to opt out of the processing of your personal data if it is used
for targeted advertising (or sharing as defined under California’s
privacy law), the sale of personal data, or profiling in furtherance of
decisions that produce legal or similarly significant effects
("profiling")
Depending upon the state where you live, you may also have the following
rights:
Right to access the categories of personal data being processed (as
permitted by applicable law, including the privacy law in Minnesota)
Right to obtain a list of the categories of third parties to which we
have disclosed personal data (as permitted by applicable law,
including the privacy law in California, Delaware, and Maryland)
Right to obtain a list of specific third parties to which we have
disclosed personal data (as permitted by applicable law, including
the privacy law in Minnesota and Oregon)
Right to review, understand, question, and correct how personal data
has been profiled (as permitted by applicable law, including the
privacy law in Minnesota)
Right to limit use and disclosure of sensitive personal data (as
permitted by applicable law, including the privacy law in California)
Right to opt out of the collection of sensitive data and personal data
collected through the operation of a voice or facial recognition
feature (as permitted by applicable law, including the privacy law in
Florida)
How to Exercise Your Rights
To exercise these rights, you can contact us by visiting
support@useadvr.com, by emailing us at support@useadvr.com, or by
referring to the contact details at the bottom of this document.
We will honor your opt-out preferences if you enact the Global Privacy
Control (GPC) opt-out signal on your browser.Under certain US state data protection laws, you can designate an
authorized agent to make a request on your behalf. We may deny a
request from an authorized agent that does not submit proof that they have
been validly authorized to act on your behalf in accordance with applicable
laws.
Request Verification
Upon receiving your request, we will need to verify your identity to
determine you are the same person about whom we have the information
in our system. We will only use personal information provided in your
request to verify your identity or authority to make the request. However, if
we cannot verify your identity from the information already maintained by
us, we may request that you provide additional information for the purposes
of verifying your identity and for security or fraud-prevention purposes.
If you submit the request through an authorized agent, we may need to
collect additional information to verify your identity before processing your
request and the agent will need to provide a written and signed permission
from you to submit such request on your behalf.
Appeals
Under certain US state data protection laws, if we decline to take action
regarding your request, you may appeal our decision by emailing us at
support@useadvr.com. We will inform you in writing of any action taken or
not taken in response to the appeal, including a written explanation of the
reasons for the decisions. If your appeal is denied, you may submit a
complaint to your state attorney general.
California "Shine The Light" Law
California Civil Code Section 1798.83, also known as the "Shine The Light"
law, permits our users who are California residents to request and obtain
from us, once a year and free of charge, information about categories of
personal information (if any) we disclosed to third parties for direct
marketing purposes and the names and addresses of all third parties with
which we shared personal information in the immediately preceding
calendar year. If you are a California resident and would like to make such
a request, please submit your request in writing to us by using the contact
details provided in the section "HOW CAN YOU CONTACT US ABOUT
THIS NOTICE?"
11. DO WE MAKE UPDATES TO THIS NOTICE?In Short: Yes, we will update this notice as necessary to stay compliant
with relevant laws.
We may update this Privacy Notice from time to time. The updated version
will be indicated by an updated "Revised" date at the top of this Privacy
Notice. If we make material changes to this Privacy Notice, we may notify
you either by prominently posting a notice of such changes or by directly
sending you a notification. We encourage you to review this Privacy Notice
frequently to be informed of how we are protecting your information.
12. HOW CAN YOU CONTACT US ABOUT THIS
NOTICE?
If you have questions or comments about this notice, you may email us at
support@useadvr.com or contact us by post at:
ADVR LLC
502 W 7TH ST
Erie, PA 16502
United States
13. HOW CAN YOU REVIEW, UPDATE, OR DELETE
THE DATA WE COLLECT FROM YOU?
Based on the applicable laws of your country or state of residence in the
US, you may have the right to request access to the personal information
we collect from you, details about how we have processed it, correct
inaccuracies, or delete your personal information. You may also have the
right to withdraw your consent to our processing of your personal
information. These rights may be limited in some circumstances by
applicable law. To request to review, update, or delete your personal
information, please visit: support@useadvr.com.